Thank you for choosing our rain shoe covers to protect your footwear from the rain. Our goal is to ensure that every customer is satisfied with their purchase. If you are not entirely satisfied with your rain shoe cover purchase, we offer the following return and refund policy:
Return Conditions:
Return Time Frame: You have 30 days from the day you receive your product to request a return.
Condition of Goods: The returned product must be unused and in the same condition that you received it, with original packaging and tags intact.
Proof of Purchase: Please provide a valid proof of purchase, such as an order confirmation email or shopping receipt.
Non-returnable Situations:
Beyond 30 Days: Return requests made more than 30 days after receiving the product will not be accepted.
Damaged or Used Products: Products that have been used or are damaged will not qualify for a return or refund.
How to Initiate a Return:
Contact Us: To start the return process, please contact our customer service team with your order details and reason for return.
Return Authorization: After reviewing your return request, we will inform you of the approval or rejection of your return along with further instructions.
Shipping: Once your return is approved, you will be responsible for shipping the product back to us. Please note that shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Refunds:
Inspection: Upon receiving your return, we will inspect the item and notify you of the approval or rejection of your refund.
Processing: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.
We value your satisfaction and are here to help with any questions or concerns you might have regarding our return and refund policy. Please don’t hesitate to reach out to us.
